1. Who we are
High Power Technical Solutions LLC (“High Power,” “we,” “us”) is a Hampton Roads, Virginia business. We build and host custom websites, keep them updated, and provide managed outreach-desk support so local business owners can review and approve work, receive status updates, and get timely operational reminders.
Your website stays yours; High Power hosts and keeps it updated.
2. What we collect
Depending on how you work with us, we may collect:
- Contact information: Name, business name, email address, phone number, and mailing or service address you share with us.
- Website and project information: Content, logos, copy, photos, update requests, hosting notes, and server logs needed to build, maintain, and secure your site.
- SMS consent records: When you opt in on our web consent form (or other written opt-in), we record your business name, contact name, mobile number, email address, explicit consent selection, optional notes, and server-side timestamp in America/New_York (along with technical verification such as IP address and user-agent when available).
- Desk messages: Texts sent or received on our dedicated desk number (+1 (757) 571-8971) for client communication — including approvals, status updates, and reminders. Message content is used solely to serve the specific client account.
- Technical logs: Standard server and edge delivery logs (such as IP address, browser type, pages requested, and HTTP status codes) required to operate, defend, and diagnose highpower.tech. We do not sell tracking profiles or run third-party advertising trackers on our legal pages.
Password security: We do not ask for your email passwords or private account credentials through public web forms. You keep full ownership and administrative control of your domain registrar and mailbox.
2a. Google user data
If you connect your Gmail or Google Workspace mailbox at highpower.tech/connect, you sign in on Google’s own consent screen and grant High Power Technical Solutions two permissions: (1) your Google account email address, used to confirm which mailbox you connected; and (2) permission to send email on your behalf (Gmail send-only permission, ). We do not read, search, label, or delete messages in your mailbox. We do not request access to your inbox, drafts, or calendar.
Use. We use the send permission only to send messages that you have explicitly approved (“YES”) from your own address as part of the Outreach Desk service you purchased, and to show whether that mailbox is connected.
Storage. Google OAuth refresh and access tokens are encrypted with AES-256-GCM and stored in our Cloudflare D1 database, isolated per client. For each send we keep the recipient, subject, approval reference, and Google message ID as an audit record for the duration of your service. Those records are deleted within 30 days after the service ends or after you ask us to delete them.
Sharing. We do not sell Google user data, and we do not transfer it to third parties except our infrastructure provider (Cloudflare) as needed to operate the service, or as required by law. We do not use Google user data for advertising, for credit or lending decisions, or to train AI or machine-learning models.
Human access. HPTS staff view the content of your approved messages only to provide the service you asked for, for security or abuse investigation, or as required by law. Staff do not use the Google connection to open your inbox.
Deletion and revocation. Click “Disconnect mailbox” on /connect while signed in, or email d.adamson@highpower.tech. We delete your stored Google tokens immediately, revoke them with Google, and delete related records within 30 days. You can also revoke access any time at https://myaccount.google.com/permissions.
Limited Use. High Power Technical Solutions' use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
3. How we use it
We use the information we collect to:
- Respond to inquiries, schedule discovery chats, and prepare fixed-price proposals.
- Design, engineer, host, update, and protect client websites.
- Operate named outreach-desk services you have requested — delivering drafts for approval, status updates, and milestone reminders.
- Send SMS text messages only when you have explicitly opted in, strictly for desk communications — never as a marketing blast list.
- Maintain required financial, billing, operational, and carrier regulatory compliance records (including A2P consent logs).
- Detect, prevent, and remediate technical faults, security threats, or platform abuse.
4. SMS / text messages
If you opt in on our SMS consent page, High Power Technical Solutions may send SMS text messages from our desk number to the mobile number you provided.
Desk SMS number:
Use: Desk approvals (e.g. approve/reject website changes), status updates, and operational reminders.
Frequency & rates: Message frequency varies based on active project status. Message and data rates may apply.
Opt out: Reply STOP at any time to opt out. Reply HELP for assistance.
Opting out of SMS does not cancel your hosting or website maintenance agreement; it simply discontinues text notifications to that mobile number. We do not sell, rent, or lease your phone number to third parties, nor do we use your SMS consent for unrelated marketing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all information-sharing described in this policy and will not be shared with or sold to any third parties.
Review our Terms of Service and the SMS Consent page for full details.
6. Retention
We retain client contact information, project repositories, billing records, SMS consent documentation, and desk communication archives for the duration of the active client relationship and for as long as required to satisfy legal, tax, accounting, and carrier regulatory obligations. When information is no longer necessary for these operational or legal purposes, it is securely deleted or de-identified in the normal course of business.
7. Your choices and rights
You have full control over your information:
- SMS opt-out: Reply STOP to +1 (757) 571-8971 at any time, or email us directly to revoke SMS consent.
- Update contact details: Email us to update your business name, billing email, or notification phone number.
- Data inquiries: You may request access to or deletion of personal data we maintain about you, subject to statutory retention obligations (e.g. accounting receipts).
- Virginia residents: Virginia business owners and consumers may have specific rights under the Virginia Consumer Data Protection Act (VCDPA). Contact us with any inquiry and we will respond promptly in plain language.
8. Security
We implement administrative and technical security measures appropriate for a dedicated web engineering studio, including encrypted HTTPS transmission, zero storage of passwords in plain text, role-based access controls, and reputable cloud infrastructure. While no electronic transmission or digital storage method is 100% impenetrable, we actively monitor and protect client assets against unauthorized access.
9. Children
Our website, tools, and services are strictly intended for businesses and working adults. We do not knowingly solicit or collect personal information from individuals under the age of 13. If you become aware that a child has submitted personal details, contact us immediately and we will promptly purge the data.
10. Contact for privacy questions
If you have questions, corrections, or requests regarding this Privacy Policy or our data practices, contact Derek Adamson directly:
High Power Technical Solutions LLC
Hampton Roads, Virginia
Voice: (757) 869-4742
Email: d.adamson@highpower.tech · Contact@highpower.tech
Desk SMS line: +1 (757) 571-8971
11. Changes
We may update this Privacy Policy periodically. The “Effective” date at the top of this page will reflect the latest revision. Continued use of our site or engagement with our services following an update indicates acceptance of the revised policy. For any material change to our SMS messaging practices, we will post notice here and obtain renewed consent where required by carrier regulations.